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Refunds

When refunds happen and how long they take.

Can I get a refund?

Refunds depend on the organiser's policy, which is shown on the event page before you pay. If an event is cancelled, you get a full refund including the booking fee.

How long does a refund take?

Once issued, refunds usually reach your card within 5 to 10 working days, depending on your bank. We email you when it is on its way.

An event was cancelled. What do I do?

Nothing. We refund cancelled events automatically to the card you paid with and let you know by email.

Still need help? Chat with us

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